The importance of a customer-centric product – and tips to get there

A smiling woman dressed in a white shirt and wearing a headset. The woman is in an office environment with exposed brickwork. She is sitting at a desk, in front of a laptop and is holding a pen and a clipboard in her hands. A takeaway coffee cup sits on top of an orange box on the left of the laptop.

Federica Tedesco, Product and Implementation Manager here at VROMO, explains the importance of creating a customer-centric product. She also includes tips on how to acquire and retain customers. ‘If you don’t acquire and retain customers, you won’t survive’. That’s a pretty strong statement, yet I suppose we can all agree it’s true for every business. […]