Announcing our partnership with Glovo! 

Revolutionizing restaurant delivery in Europe

Strategic partnerships in the food delivery industry are proving essential in order to ensure a sustainable and efficient delivery model for restaurants.

That is why we are thrilled to announce our partnership with delivery business Glovo, one of Europe’s leading multi-category players.

Why did we partner with Glovo?

Our values lie in helping restaurants to create an efficient and profitable delivery channel with our comprehensive delivery platform.

By partnering with one of the biggest delivery fleets in Europe, our solution can now enable thousands of restaurants across Europe to scale their entire delivery process.

As a result, our partnership with Glovo will help restaurants significantly increase their delivery fulfillment rates by up to 15% as well as help to improve customer satisfaction scores.

Speaking about the partnership, our CEO Brian Hickey commented;

“VROMO was designed to help restaurants meet their customer expectations around food delivery in the most efficient way possible. The international capability of delivery company Glovo will complement our delivery management software proposition and strengthen the delivery process for so many restaurant brands across Europe. We’re looking forward to growing this partnership and helping many more restaurants achieve food delivery profitability.”

What other benefits will this partnership offer restaurants?

Our partnership offers several benefits to restaurants that use VROMO’s services. Some of these advantages include:

• Expanded delivery locations: Restaurants integrated with VROMO’s software through their POS system gain access to a wider range of delivery partners, including Glovo’s extensive fleet of delivery service providers. As a result, restaurants can expand their delivery zones as fulfillment rates will no longer be an issue.

• Efficient delivery operations: By utilizing Glovo’s delivery drivers, restaurant business owners can alleviate the hiring pressure and spend extra time on what really matters – creating amazing food and delivering better customer service.

• Cost savings and reduced delivery fees: This partnership offers restaurants the opportunity to enjoy cost-effective delivery solutions with competitive rates, allowing them to improve profitability by reducing delivery expenses by up to 24% when combined with our restaurant-focused delivery management solution features, including auto dispatch technology.

• Increased driver coverage: With Glovo as a delivery service partner, restaurants can benefit from expanded driver coverage, ensuring a reduction in delivery times (by up to 20%) and efficient deliveries to customers.

• Better customer communication: Restaurants using the VROMO platform can send delivery notifications to customers containing real-time tracking links, allowing their customers to track their driver’s delivery route. In addition to this, delivery drivers can capture electronic proof of delivery to capture delivery confirmation.

• Enhanced service levels: By leveraging Glovo’s resources and capabilities, restaurants can enhance their service levels, providing a better overall experience to their customers and reducing last-mile delivery problems.

• Scale their delivery business: Restaurants utilizing our overflow feature to send excess orders to our delivery service partners can increase their fulfillment rates by up to 15%.

Added benefits of this partnership include integrated access to valid drivers, increased driver coverage, and an improvement in service levels for restaurants that want to retain that self-delivery feel.

Also commenting on the partnership, Tomás Vieira, Head of Glovo’s On-Demand service said;

“VROMO is a leading software solution in many of our markets so we are very excited about this partnership. Together we can now enable access to more efficient and profitable delivery solutions for restaurants across Europe in addition to offering a better experience for customers.”

About Glovo

Glovo is a pioneering multi-category app and one of the world’s leading tech companies. Founded in Barcelona in 2015, it operates in South West Europe, Eastern Europe, Central Asia and Sub-Saharan Africa. The app connects customers, couriers, restaurants, grocery chains, pharmacies and retail stores, and also includes an “anything” category that allows customers to order whatever they want.

If you’re interested in learning more about our partnership, book a call with our team today!