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Strengthening restaurant delivery capability: Our exciting partnership announcement with Square, Inc.

Restaurant operators across the US will now be able to improve their food delivery capabilities as a result of our partnership with Square Online Ordering!

Partnership Announcements
a restaurant kitchen with three chefs preparing food

Scaling restaurant’s food delivery service

We are excited to announce a strategic partnership with Square, Inc. the globally trusted software, payments, and hardware company.


By integrating our food delivery platform with Squares online food order management system, our partnership will enable hundreds of thousands of restaurants across the US to have integrated access to our delivery management software, as well as multiple third-party delivery fleets.


What can delivery management software do for restaurants?

As software designed specifically for the restaurant sector, our solution automates delivery management for restaurants.


With a wide range of food delivery-focused features that include driver ETA, order stacking, branded order tracking, and messaging for both driver and customer updates, our software ensures that restaurants are operating at maximum efficiency.


This is significant as the delivery channel is typically a channel where margins have been traditionally low for a number of reasons, including inefficient operations, lack of delivery drivers, expensive delivery fees, and less-than-perfect customer experiences.


Restaurants can also use our platform to scale their online food delivery service by using our delivery tracking feature to capture more user reviews, and our driver app to reduce last-mile delivery issues.

Increasing fulfillment rates and delivery locations

We work with restaurant owners and operators who use a wide variety of delivery options, including…

  • restaurants that use their own delivery fleets using in-house delivery teams (often referred to as first-party delivery)
  • restaurants using third-party delivery services
  • restaurants using a combination of both


In addition to this, restaurant businesses can use our overflow feature to redirect delivery orders to third-party drivers in the instance where the restaurant’s core delivery team is not available.


For restaurants struggling with driver capacity or availability during peak delivery times, our solution has led to significant improvements in operations, including:


  • an increase in fulfillment rates by up to 15%
  • a reduction in delivery times by up to 20%
  • a decrease in the total cost of delivery by up to 24%


Helping restaurant businesses scale their delivery channel

Speaking out about the partnership, our CEO Brian Hickey commented…


“We’re thrilled to partner with Square and really looking forward to helping their partner restaurants strengthen their delivery operations. The VROMO mission is to help restaurant brands make their delivery operations more profitable and we do this by offering a range of 3rd party delivery options and software that automates, drives efficiency, and optimizes the customer experience. We’re excited to work with the Square team and play our part in bringing even more value to their partner restaurants.”


In addition, Bryan Solar, Head of Restaurants at Square mentioned…


“Our partnership with VROMO helps Square provide even greater value to our restaurant sellers offering delivery. As we have seen in the past few years, it is more important than ever for restaurants to leverage multiple channels to meet their customers wherever they are. The delivery channel has become a critical source of revenue for many restaurants. This integration will provide sellers with the technology they need to reduce costs and increase profit while maximizing their delivery potential.”


Other benefits for food businesses across the US

Other key benefits of our integration with Square include offering restaurants a one-stop shop for efficient online ordering and delivery management.


In addition to this, we offer preferential pricing exclusively for Square customers of $0.20 per delivery order, reducing that margin-grabbing 15-30% delivery commission fee often associated with third-party fleets!

Scale your restaurant business today!

The demand for delivery is only getting started. In fact, the food delivery industry is expected to grow to $165 billion by 2029.


Stay ahead of the curve and book a demo with our team of delivery experts today to learn more about our delivery solution and how it can help you reach your business goals today!